Job Duties:
• Backend system operation, including the app, web and mobile web
• App store, app market registration of the app including updates and monitoring reviews
• Policy and guide development for operation in terms of how talent uses the app; i.e., brand integration, etc.
• Backend system planning and management
• Analyze key statistics using programs such as Google Analytics
• Creating weekly and monthly reports for the content team, the partnership team and management
• Backend and field support for select livestreaming sessions
• Training and onboarding of operations team and talent management team
• Must be able to travel internationally
• Identify project requirements; analyze operations; determine project scope and document results
• Develop problem solutions by describing requirements in a work-flowchart
• Analyze alternative solutions and prepare system specifications
• Prepares reports by collecting, analyzing, and summarizing information
• Conduct in-depth research and analyses that translate data into actionable insights
• Provide analytical and data-driven decision-making support for key projects
• Develop new insights that inform decisions and help continue to delight users
• Provide back-end support that allows the team to maximize its impact as well as assist with key event executions
• Use data driven insights to track the impact of content strategies for the team and our partners, helping to iterate on and develop them
• Identify opportunities and solutions for increasing team effectiveness and efficiency; own and continuously improve internal systems and processes to reduce friction for team members

Requirements:
• BA/BS in Math, Statistics, Computer Science or other technical field
• Must be bilingual (English + Korean)
• 5 years+ relevant work experience
• Experience with incident and problem management processes
• Strong analytical and problem solving skills
• Strong project management skills
• Strong interpersonal skills and ability to facilitate constructive post-mortem conversations

Job Duties:
• Plan and support to execute diverse marketing and communication strategies for the company Webtoon
• Contribute to growth of the company Webtoon app install base and DAU
• Manage agencies and partners, with an emphasis on tracking KPIs, and communicating and advocating for company Webtoon’s business and marketing needs
• Manage and grow the company Webtoon’s social presence across Facebook, Twitter, Instagram, and other social networks with an emphasis on building a world class social presence that will continue to drive engagement with the Webtoon brand and our original IP
• Plan and manage execution of scale activations at events such as San Diego Comic Con, New York Comic Con, SXSW, and PAX
• Develop grass roots marketing and outreach strategies to build the company Webtoon brand in the U.S.
• Manage PR efforts and maintain relationships with entertainment and comics news outlets
• Must have legal authorization to work in the U.S. (no dispatch allowance provided).

Requirements:
• At least 5 years of experience in content marketing (Manger)
• Significant experience managing social channels for entertainment brands on a daily basis that drove growth and engagement.
• Experience with online ad campaigns on social and paid media networks.
• Experience developing marketing campaigns that drove app installs and DAU.
• Korean language skills for business communication (written & oral).
• Experience with research and analytics tools such as Comscore, Google Analytics, and Facebook Insights
• Experience communicating with press outlets and crafting releases with a deep rolodex and relationships across multiple entertainment sectors
• Experience creating/managing on the ground activations and with the comic convention circuit
• A passion for comics
• Entertainment industry relevant careers such as Disney, Warner Bros, Marvel are especially preferred

Job Duties:

The recruitment specialist Works the full recruitment life cycle for all departments and provides guidance on recruitment strategies and initiatives.
This position carries out responsibilities in the following functional areas: full cycle of recruiting, training, on-boarding, policy implementation.
• Responsible for the full recruitment life cycle for all departments to include, but not limited to, sourcing, screening, interviewing, checking references and on-boarding qualified candidates based on departmental business needs and requests.
• Provides guidance to hiring managers for effective process.
• Identifies passive and active candidates by leveraging a variety of recruitment resources such as job boards, social media, resume databases, job fairs and referrals; communicates and coordinates recruitment advertising.
• Regularly interfaces with external community groups and organizations to promote and support overall recruitment efforts.
• Actively participates in the design, implementation and marketing of Staff Recruitment and temps services programs and initiatives to include diversity outreach and other wide initiatives.
• Provides expertise and guidance via recruitment consultations and plans to address complex staffing needs, including hard-to-fill and executive level recruitments.
• Proactively promotes staffing model by identifying staffing needs and identifying qualified candidates where applicable.
• Initiates background checks; maintains strict confidentiality of clients and records.
• Prepares and maintains employee files.
• Conduct new hire orientation (part of it)
• Conduct I-9 internal audits and follow up corrections
• Follow up Visa/Green card processing
• Performs other related duties as required and assigned.
Requirements:
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
• Ability to use independent judgment and to manage and impart information to a range of clientele.
• Knowledge and understanding of the guiding principles for employment diversity in higher education.
• Knowledge and understanding of higher education and/or public sector recruitment and employment processes.
• Knowledge of organization structure, staffing patterns, and job design.
• Knowledge of on-line, electronic job application systems and processes.
• Knowledge of recruitment advertising and marketing techniques and best practices.
• Effective speaking and writing skills and the ability to address small and large groups.
• BA/BS Degree or equivalent work experience in HR field required
• A minimum of 2~3 years of recruiting/hiring experiences required
• Korean & English bilingual a must
• Payroll experience a plus
• Understanding of federal and state employment laws.
• Strong interpersonal, analytical, organizational and communication (verbal and written) skills
• Proficient with Microsoft office, especially power point and excel

Job Duties:

The Brand Director will be in charge of the day-to-day management of the existing the company restaurants business unit in the US and direct, plan, guide the business operations and growth in the US. Also this position takes the primary role in strategic planning, Brand Development and Positioning, Policy-Making and Implementation / Execution.

• Develop the company Restaurants US strategic plan including long-term vision/growth strategy and establish effective measurement and accountability processes to ensure successful execution of the plan. Within the context of the strategic plan, the team leader will:
o Develop and meet annual operating and capital budgets
o Develop systems, controls, feedback channels and other techniques to
continually improve financial performance, customer, and employee
satisfaction
o Analyze business situations, operational data (i.e., P&L,
customer/process metrics, etc.), and people performance in a timely
manner, determining what matters, then making effective trade‐off
decisions that lead to sustainable economic value creation
o Establish a positive and ethical work climate that is conducive to
attracting, recruiting, hiring, training and retaining a top-notch
executive team.
o Anticipate industry trends and continually evaluate the company
strengths, weaknesses, opportunities, and threats to improve overall
division performance.
o Refine the concept, as necessary, to continually meet the changing needs
of the target consumer without sacrificing core brand attributes or food
quality.
o Build and maintain an environment that builds pride, motivation and
productivity in the team and achieves results.
• As it relates to the growth and concept development objectives for the company’s restaurants, the team leader will lead, develop and implement strategies and tactics around:
o Product development, new menu item introductions and “tweaks” to recipes
to resonate with US consumers
o Social-local-digital and other types of marketing presence
o In-restaurant merchandising and menu design
o Concept usage patterns and core customer profiles
o Growth markets, trade areas, site selection identification, new
restaurant construction and openings
• Develop an execution culture across the organization:
o Introduce bold and innovative thinking and action plans to further
differentiate the brand from competitors ensuring market share and
profitable growth
o Bring new levels of process and system rigor along with people management
and training to the organization enhancing executional excellence through
the entire supply chain through to restaurant operations
o Analyze data and business issues in order to coach and guide team members
to profitable results
• Act as the role model ‘living’ the company’s values.
• Provide ongoing, detailed, and substantive communication to HQ executive team and maintain high personal involvement and visibility with HQ executives to develop transparent and collaborative dialogue and accessibility.
• Ensure the business adheres to all local, regional, state, and federal laws.

Requirements:

• BA degree in business, hospitality management or a related field or equivalent combination of education and experience.
• Min 5~7 years of Directorial experiences in multi-unit, high volume, quality, chain or independent restaurant group.
• Through knowledge of MS Excel, Word, PowerPoint and POS Systems.
• Must have a proven success in controlling costs, maximizing profit and directly supervising multiple managers.
• Must have experience in the development and implement of strong SOPs to drive consistency and quality of product and guest service
• Must be experienced in partnership with R&D team on menu development, culinary and understanding of product quality control tools and metrics
• Must have experience in leading projects (seasonal promotions, new restaurant projects, remodels, infrastructure projects, etc.) from start to finish with proven track record.
• Proven track record and experience in the development and implementation of strong training programs and tools developed to reduce employee attrition and create internal culture of development for staff.
• Ability to achieve results through the flawless execution of strategies and objectives.
• Excellent management skills in leading a diverse team and working under tight and fast track deadlines.
• Strong P+L experience, command of budgeting and costs controls
• Excellent verbal and written communication, interpersonal, organizational and multi-tasking skills.
• Ability to effectively communicate across all lines of business, and with all levels of management.
• Strong organizational, planning, delegation, mentoring and coaching skills.
• Ability to deal well with ambiguity and constant change.
• A strong passion for delivering the highest quality of guest service.

Job Duties:

• Order processing
• Arranging delivery schedules with carriers and customers. (dispatching)
• Communicate with carriers and customers on the progress of delivery
• Communicate with team members to meet customer’s requirements and follow up on the customer’s inquiries and demands.

Requirements:

• Bachelor’s degree or equivalent experience
• MS Office required (Excel, Word)
• Ability to work under fast paced environment and pressure
• Strong service oriented mindset
• Fluent English/Korean
• Ability to Multi-task