General Description

The company places the highest value on providing customers with reliable products which they can use in a safe way. The company is looking for a Sr. Manager of Products Liability is responsible for ensuring that products are safe and do not cause injury. This person will work very closely with Headquarters based in Korea.

Job Duties

• Strong understanding of PLD (Product Liability Defense) activities: minimizing risk exposure regarding property damage or bodily injury incidents.
• PLP (Product Liability Prevention) Activities: eliminate potential risk or similar incident from new products/ models.
• Observance of Safety related Local Laws and Regulations: CPSC/FCC/FDA/FTC/DOE/UL/CSA/Health Canada, etc.
• Safety related/escalated issue Handling and Management
• Claim Loss simulation & analysis
• Identify Product Liability problem, prevention and execute immediate Improvement
• Participate in the design and setup Product Liability system
• Monitoring social media outlets .i.e. Blogs/ Facebook/Tweeter for feedback on products and Pattern Analysis customer complaints.
• Familiar with Class Action and PL Litigation Defense activities
• Participate in inspection, legal discovery (Documents and Deposition) and trial witness procedures.
• Stay current real time PL(Product Liability) incident information and defense strategy sharing
• Utilize and maintain GPLS (Global Product Liability System) and evidence collection/analysis Call Center Agent Training and Decision Tree Transcript Support
• Process set up Safety and Sensitive Call Handling and Agent Training.
• Team Member Management

Job Requirements

• Bachelor’s or MS in Electrical or Mechanical Engineering
• Proficiency in Korean language required for communication with Korean headquarters
• Minimum of 12 years' experience in the field of product liability analysis, reporting & risk management.
• Minimum of 3 years of supervisory experience.
• Excellent interpersonal skills and ability to work in a team environment
• Quality management systems like ISO 9000
• Strong analytics and statistical background.
• Plumbing Standards and codes; ASME, ASTM, Gas and CSA
• Rapid prototyping methods and test methods and design of experiments
• Excellent verbal and written communication skills
• Client service driven with excellent relationship management skills
• Ability to effectively engage with and present to all levels of management
• Ability to facilitate collaboration with diverse groups/stakeholders
• Team oriented, but able to work independently and manage multiple tasks
• Self-directed, self-motivated and results-oriented
• Exceptional skills in Microsoft Office, including Excel, PowerPoint and Word

Job Duties:

1. Sales Management and Execution
- Monitor and manage/track sales performance
- Create/modify monthly sales targets and action plans
- Work with HQ to create short-term, long-term sales simulation/forecasts

2. Management of Field Team
- Contact Account Executives (AE) on a daily basis and monitor AEs' performances
- Hire Sales Specialists (SS) with AEs' and monitor AE(s)' management of SS
- Assist HR in searching and hiring of qualified AE(s)
- Collaborate with the AE(s) to create monthly sales targets and action plans
- Conduct weekly calls with clear agenda in alignment with HQ (if needed, monthly/quarterly meetings with field team)
- Understand the products' concepts/info. to plan the training courses (ex. material, contents, schedule, and more)
- Lead new product trainings for new members of the EDU team

3. Sephora Store management
- Visit strategic markets regularly to monitor stores and find opportunities for new store openings
- Conduct meetings with Regional Directors, Store Directors and other key Regional Sephora personnel to enhance brand relationships and create/maximize sales opportunities

Requirements:

• College degree or higher
• English (native), Korean (Proficient)
• 3~5 years of experience in Sephora & Sales in skincare/cosmetics
• MS Office (Word, Excel, PowerPoint)
• Requires occasional travel

Job Duties:

• Manage communication between direct customers and internal, particularly with HQ
• Work with HQ engineering and sales teams and other countries to win design-ins and ensure customer specifications are met at a competitive price
• All aspects of customer support; project award efforts, NRE cost negotiations, sample quotes, PO requests and price negotiations, AR payment follow-up
• Meet sales targets through effective planning and budgeting
• Market research and be the voice of the customer to the HQ team
• Customer & factory alignment
• Contract negotiations
• Participation in trade shows such as EDS (Electronics Distribution Show)
• Educate inside sales team to get familiar with industry ecosystem
• Work with and manage the Sales reps (QBRs, Training, Opportunity review, buddy calls ) in the region,
• Work with and manage our distribution activity (QBRs, Training, Buddy calls etc.) in the afore mentioned regions

Requirements:

• 3+ years in selling electronic components ( as Regional Distribution or Regional Sales Manager
• 3+ years’ experience working in the industry, consumer electronics or semiconductors, preferably working for international business environments
• Demonstrated experience in budget and forecast abilities
• Exceptional customer interface and customer service track record
• Possess strong organizational, time-management, and negotiation skills
• Excellent communication skills with internal and external contacts and customers
• Strong/Advance computer abilities (computerized systems, mobile devices and MS Office)
• Multitask and prioritize workload and determine priorities
• Detailed-oriented and results-driven
• Generate spreadsheets, reports, data, and other information for presentations
• Read, analyze and interpret work instructions and procedures
• Must have the ability to change gears comfortably
• Must be able to travel about 20% + of the time
• Strong communication skills in a multi-cultural business environment
• Bachelor’s degree required

General Description

The Embedded Software Development Technical Lead Engineer reports to the Software Systems Engineering Manager, and works in a cross-functional development group. In this dynamic and demanding environment, your primary responsibility will be to provide technical leadership for the development of a product or product family of Battery Management Systems (BMS) that operate and safeguard high energy Lithium Ion battery packs for production automotive applications. The pace of work is fast and it is important to be able to work effectively, interface directly with customers and suppliers and deliver on commitments. There will be opportunities to learn new skills, mentor others, and develop s/w solutions and architecture within a team culture steeped in novel development and validation methodologies including AUTOSAR and Model-Based Development.

Job Duties

The Software Technical Lead has sufficient skills and experience to define and lead execution of best practice software design, verification and analysis during system development or redeployment of BMS software stacks for multiple automotive applications.
• Defines technical direction for the programs embedded software. Provides high level definitions of solutions to address customer requirements. Assists team members in getting clarification of requirements from customer.
• Provides planning information (task definition/scope/effort/when needed, risk identification and analysis, skills/technology requirements) to the Software Project Manager, and supports work plan discussions with the customer.
• Leads discussion of technical issues with customer.
• Leads the technical team to define and execute work plans, provide status and adjust to changing requirements
• Acts as lead development engineer with development, architectural and/or oversight responsibility for performance- or safety-critical software modules
• Provides input and analysis to the Software Change Review Board
• Tracks and analyses software requirements changes. Translates customer requirements into detailed software requirements and design. Leads requirements analysis with stakeholders including customer or internal teams involved in h/w, system, mechanical and thermal design. Leads development of ECRs.
• Leads Quality, Reliability and Robustness efforts (DFMEA, Fault Tree analysis, CARs etc.)
• Reviews and corrects functional design and analysis conducted by team members including software design documentation. Leads team to implement agreed designs in conformance with best practice and re-use plans. Leads code and design reviews. Provides trouble shooting analysis
• Responsible for Code Construction, Static Analysis, Unit Test, Peer Reviews (authoring, participating)
• Ensures revision management of work products
• Develops plans for and leads integration test. Leads and supports issue resolution.
• Maintains technical s/w issues list for the program.

Job Requirements

• Minimum 5 years embedded systems development
• Strong Familiarity with C, C++, Assembly languages
• Matlab/Simulink/RTW experience for embedded automotive applications highly desirable
• Structured software design and code development methods (e.g. SPICE/CMMI)
• Software lifecycles (development/deployment). Experience with CMMI level 3 desired
• Quality & Reliability disciplines (FMEA, 8D, APQP)
• Major automotive microprocessors (Motorola/Freescale, Intel, STMicro). MEC55x desired.
• Automotive network data structures, protocols, (e.g. CAN, GM LAN, FNOS, J1939) desired
• HV battery systems desired
• ISO-26262/IEC-61508 desired
• Hardware design experience desired
• M.S in Electrical Engineering, Computer Science or equivalent
• Excellent verbal and written English
• Ability to interface well with internal and external customers
• Ability to work independently or as a lead member on a development team

Job Duties:

• Manage and oversee U.S. based automotive customers including Tier 1 and OEM. Devise and develop strategic relationship with customers, conduct and analyze market and competitor information and make strategic recommendations including pricing and products, prepare weekly business reports to management and internal communications.
• Understands and can establish/upgrade/articulate account plans for top accounts and can establish and grow strategic relationships with executive management/decision makers within our strategic account partners. Lead development and execution of OEM and Tier 1 customers & market strategy. Drive execution of strategy through tactical leadership and develops and deploys business processes to insure new design wins captures.
• Achieve or exceed sales performance targets versus budget. Support the pursuit of new business, future sales and develop new customers. Communicate and negotiate piece price, tooling costs, and contracts with customers.
• Drive a regular cadence for maintaining and updating competitive analysis across all customers including price, specification, and share.
• Devise and develop strategic relationship with customers, conduct and analyze market and competitor information and make strategic recommendations including pricing and products.
• Develops specific plans to ensure revenue growth in all company’s products.
• Accurately forecasts annual, quarterly and monthly revenue streams.
• Responsible to take the lead in managing and delivering the commercial and program management. Lead and resolve cross-functional commercial issues in a proactive manner both within the company, and between the company and the customers.
• Coordinate necessary communication meetings, support workshop, support RFI/RFQ requests internally and with the customer.
• Responsible to take the lead in managing and delivering the commercial and program management aspects of the automotive business. The individual will lead and resolve cross-functional commercial, manufacturing and technical issues in a proactive manner both within the company, and between the company and the customers
• Build strong relations and network within customer organizations through regular communication, and meetings with customers. Present opportunities to customer for new product designs. Provide regular program updates to upper management
• The position is also responsible to develop and maintain business relationships teams as required to develop, launch, and maintain business.
• Conduct regular review meetings with the customers. Coordinate necessary communication meetings, support workshops with customer and executive management.
• Travel (20% of time) to maintain regular contact at all necessary levels of the customer organization.

Requirements:

• 15+ yrs. of experience
• MBA/BSEE degree preferred
• MS office (PowerPoint, Excel, Word, and etc.)
• Strong communication skills
• Authorized to work in the US
• Strong and proven experience in Sales and Sales management
• Prior experience in LCD display or Semiconductor sales