Job Duties
• Supports assigned organizations to fulfill the procurement needs and requirements of product development or mass product projects and activities.
• Directly places, processes, and follow up on orders to expedite and ensure timely delivery to meet project schedules.
• Assists in resolving purchasing and procurement related issues between Factories and Vendors.
• Identifies, resolves, and initiates RMA, Credit Memo, Accounts Payable/Receivable, and invoice issues with Vendor.
• Complies with purchasing policies, procedures, and internal controls to ensure the best prices with most optimum delivery and quality of materials, supplies, and equipment while enhancing their efficiency while performing work within the company and regulatory guidelines
• Performs purchasing activities in compliance with procurement standards, controls, and ethical business practices.
• Utilizes the resources of the SAP system to initiate purchase requisitions and purchase orders, backlog management, invoicing, material management, pricing.
• Manages on-time delivery, logistics, custom clearance, and inventory.
• Conducts Vendor Quarterly business reviews and assist with Vendor price and quality negotiations.
• Conduct Vendor analysis and industry analysis reports.
• Understand market situation in relation to assigned project and acquire global SCM visibility.
• Supports in Sourcing activities for cost competitiveness and technology competitiveness.
• Management of conflict minerals non-usage by suppliers by obtaining non-use agreements and CMRT survey periodically, and perform on-site inspection as necessary.
• Lead comprehensive supplier evaluation process performed annually to assess the competitive edge of suppliers and to control sustainability risks.
• Support and train suppliers to utilize the G-SRM procurement system to manage and perform multi-dimensional analysis of suppliers including cost management, procurement engineering, supply collaboration, supplier management and risk management.
• Work as a point of contact for freight service providers to dispute on-going issues, engage in annual service contracts, and process monthly billings.
• Prepare various reports as needed, including Key Performance Indexes, through the use of existing systems and data, depending on situations given.
• Engage in the department’s General Affairs issues.

Job Requirements
• Bachelor’s Degree with minimum 5-7 years of experience in related field.
• Excellent writing and verbal communications skills.
• Experience with SAP or similar business/ERP systems.
• Must have Microsoft Office Suite of PC software applications experience with Excel spreadsheet and PowerPoint preparation skills.
• Have ability to plan, organize, and prioritize multiple and simultaneous projects and assignments.
• Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines.
• Willingness to travel for direct meeting with Suppliers and Factory sites
• Ability to work independently and in a team environment.
• Must be analytical and process oriented.
• Can develop and maintain excellent working relationships with all assigned levels with the vendor/customer and within and outside the company.
• Willingness to travel 10-20 % either domestic or internationally depending on business situation.

Job Duties:

• Coordinate daily operation of checking order status, communicating with HQ on any pending issue of production delay and informing to customers
• TP margin management: share last month’s sales quantity, pricing and monthly sales forecast with Accounting team
• Participate in building mid- and long-term sales planning and business strategy of the account
• Maintain accurate records of sales history in various forms
• Report the daily/weekly/monthly sales recap to the management
• Update shipping report/receipt logs daily/weekly for all models and monitor customer’s updates
• Manage month-end closing procedures and ensure to reach the sales goal
• Communicate with headquarters to fulfill customer’s requests and provide solution
• Co-work with SCM team with production plan to meet customer’s demand
• Co-work with Factory team with shipment release schedule and report internally/externally
• Co-work with Logistics team with forwarder’s delivery and custom clearance status
• Co-work with Accounting team with customer’s general payment processes
• New program management, in terms of capacity, component readiness and on time development
• New and sustaining program price negotiation and managing cost
• Perform other related duties as assigned

Requirements:

• 2+ yrs. of sales experience preferred
• Bachelor’s degree
• Bilingual (English and Korean) preferred
• Excellent verbal and written communication skills
• Strong computer and application skill (Word, Excel, PowerPoint, Outlook)
• Team player, good attitude, energetic

Job Duties:

Customer Support
• Serve as the main contact point for customers to discuss all process, field return and repair related issues including quality, material, and logistic issues
• Provide onsite support to validate quality issues and determine responsibility for defects
• Communicate with customers and HQ regularly to provide corrective actions for customer complaints related to quality
• Periodical participation in quality meetings (MQR/QBR) with customers to discuss quality trends
• Train/educate 3rd party vendors to arrange OBA (Open Box Audit) for defect prevention in the customer process

Product Quality Management
• Manage and analyze quality data/issues to determine failure trends and abnormalities
• Work with customers to collect Failure Analysis Panels by analyzing failure data to see which models have a high incident rate
• Manage RMA related service issues with customers and set up RMA processes where needed
• Assist customers with new product launch which may involve interfacing with customers on issues relating to the process
• Perform quality process audits as well as follow-up audits to ensure that factory/service centers meet and keep the company’s quality expectations
• Develop plans to reduce rework with the aim of eliminating rework
• Performs other related duties as assigned

Requirements:

• 4-6 years of experience related to engineering in customer service or others
• Bachelor’s degree in EE/Mechanical
• Bilingual (English essential, Korean preferred)
• Travel required (25% domestic with 10% Int’l)
• Good communication, organizational, and leadership skills
• Able to prioritize and multi-task; is detail-oriented, self-motivated and energetic
• Quality Certification – Six Sigma(Green/Black Belt) preferred

Job Duties:

• Lead development of new Surfaces product and define color pallet and roadmap working with design, engineering, and marketing team
• Manage Surfaces product certifications, specifications, test results and evaluate new technical information that can help with product specification and brand recognition
• Support Surfaces production and inventory allocation to ensure a stable supply including slow and dead stock monitoring
• Approve project pricing based on project segment, competitive information, color, volume, and customer while maintaining profit; monitor price levels and discounts to ensure operating profit
• Develop and design sales program after evaluating territory, customers, segments, application and other relevant information working with all departments; set up process to fulfill orders without issues
• Vendor management for Stainless Steel sinks and OEM for Surfaces related products
• Manage the company Club Program by add/removing and updating policy such as sales goal and pricing
• Support Home Center sales promotions and wallboard update for Surfaces products
• Support new account development and help resolve any issues such claims with current accounts

Requirements:

• A bachelor’s degree in Business, Marketing, Communication
• Bilingual (English and Korean) preferred
• Relevant product knowledge in depth
• Ability to work under deadline pressure and extra hours if needed on assignments
• Excellent oral and written, communication and organization skills
• Excellent Microsoft office skills (excel, word, PowerPoint, outlook)
• Ability to interfere effectively with people at all levels of the organization
• Ability to work independently and complete individual projects with minimal supervision;
• Willing to engage in constructive conflict
• Strong creative, analytical and interpersonal skills
• Identifying and presenting innovative and creative product solutions
• Travel to key customers, distributors, our sales regions/territories for meetings may be required

Job Duties:

• Assist in coordinating interviews and screening resumes
• Coordinate with Accounting & Finance for month end closing
• Assist in executing payroll & benefits related projects
• Analyze employee wage & hours to provide options in maximizing efficiency
• Provide monthly labor cost analysis to identify current trends and forecast future cost
• Assist in preparing for yearly payroll, tax and Worker Comp audits for related affiliates
• Stay current with Federal and State labor laws of current operation sites to ensure business practice and policies are in compliance with laws
• Support in benefits administration for all related insurance providers
• Administer to Ad-hoc requests in compensation & benefits

Requirements:

• 0-1 years of experience in Human Resources
• BA/BS required
• Available to start immediately
• Good communicator, responsible, honest
• Multitasker
• Bilingual English and Korean highly preferred