Job Duties:

• Daily operation: check order status, communicate with HQ on any pending issue of production delay and inform the customers
• Obtain forwarder’s tracking report and proof of delivery (knowledge of delivery terms is a plus)
• Maintain accurate records of sales history in various forms
• Report the daily/weekly/monthly sales recap to the management
• Update shipping report/receipt logs daily/weekly for all models and monitor customer’s updates
• Manage and ensure month-end closing procedures in order to reach the sales goal
• Communicate with headquarters to fulfill customer’s requests and provide solution
• Co-work with SCM team with production plan to meet customer’s demand
• Co-work with Factory team with shipment release schedule and report internally/externally
• Co-work with Logistics team with forwarder’s delivery and custom clearance status
• Co-work with Accounting team with customer’s general payment processes
• Other duties as assigned

Requirements:

• 1-2 years of sales operation experience preferred
• Bachelor degree in Business related field
• Excellent verbal and written communication skills
• Strong computer and application skill (Word, Excel, PowerPoint, Outlook)
• Organized, detail oriented, and ability to multi-task
• Team Worker, Good Attitude, Energetic
• Bilingual (Korean and English) preferred

Job Duties:

• Manage and oversee assigned automotive customers including Tier 1 and OEM, Devise and develop strategic relationship with customers, conduct and analyze market and competitor information and make strategic recommendations including pricing and products, prepare weekly business reports to management/Director level, HQ and internal communications.
• Achieve or exceed sales performance targets versus budget. Support the pursuit of new business and future sales.
• Communicate piece price and tooling costs to customers, including but not limited to POs, RMAs, Payments, billing, shipment, inventory, etc.
• Responsible for development of sales to new business accounts, growth of sales at existing accounts, and overview and management of sales processes to existing customers to sustain business.
• Responsible for identification and development of new business opportunities, including coordination of business and technical support in efforts to meet customer needs and product qualification requirements.
• Devise and develop strategic relationship with customers, conduct and analyze market and competitive information and make strategic recommendations including pricing and products.
• Provide regular program updates to upper management. Maintain efficient communication with the company automotive team in NA, S. Korea and other region globally.
• Visit customers independently to moderate business discussions, provide technical presentations, promote display product, and develop new projects win to grow business.
• Accurately forecast business and manage supply chain performances to satisfy customer’s demands on time. Support responses to customer RFI/RFQ packages. Work closely with the company team on pricing, production planning, deliveries, inventories, etc.
• Build strong relations within customer organizations through regular communication, and meetings with customers.
• Accurately forecasts annual, quarterly and monthly revenue streams.
• Conduct regular project review meetings with the customers.
• Develop, control and manage the timing plan for the subsystem to ensure all customer deliverables are met. Coordinate necessary communication meetings, support workshops, meetings with customer. Facilitate product development team meetings and reviews.
• Travel (20-40% of time) to maintain regular contact at all necessary levels of the customer organization.

Requirements:

• 5~10 years of sales experience (LCD display or Semiconductor industry)
• Bachelor’s degree (BSEE preferred)
• Computer Skill (MS: PowerPoint, Excel, Word)
• Strong communication skill

Job Duties:

HR Specialist is responsible for managing the payroll process for semi-monthly payrolls for Company using ADP, administer payroll and benefits, paid time offs, handle employee information maintenance, and on-boarding and off boarding.

Requirements:

• 3-5 years prior experience in payroll & benefits role
• Bachelor’s degree in Business Administration, Human Resources, or related field required
• Prior experience in a multi-state environment highly preferred
• Familiarity with ADP highly preferred
• Experience implementing or using HRIS/Payroll system very helpful
• High degree of confidentiality and discretion
• Solid time management and multi-tasking skills
• Ability to work both individually and as a team player, and also interact well with peers, leadership, and business partners
• Must be authorized to work in the US for any employer

Job Duties:

• Achieve assigned regional account sales goals
• Work with various customers to develop business sales opportunities in commercial display market
• Promote LCD/OLED core technology and provide adequate solution based on customers’ needs
• Identify and solve problems with root cause analysis to better support customers’ businesses
• Assist sales distributors and representatives to ensure they are well positioned to align and support sales activities.
• Closely monitor internal supply chain management process and provide supply plan to customer on a daily basis, in order to ensure a leaner supply
• Communicate with related stakeholders to prevent any potential SCM-related issues
• Closely work with Product planning/Qualification/Engineering team for better customer support
• Determine market implications through collecting, analyzing, summarizing data and trends in order to generate reports to company executives and staffs on weekly basis
• Forecast North America TV demand by consumer market analysis (analysis of SWOT/ Sell-in &out data/ Retail Price/ Competitor Performance/ External Environment)
• Gather the latest Technology news and data to generate insightful analysis. (New product/service, Business model, Emerging technology, etc.) and share with HQ and related divisions
• Complete daily sales operation (Company sales order, Global sales order, Customer purchase order, Other sales) for assigned accounts

Requirements:

• 1-5 years of sales assistant experience preferred
• Bachelor degree in Business related field
• Excellent verbal and written communication skills
• Strong computer and application skill (Word, Excel, PowerPoint, Outlook)
• Organized, detail oriented, and ability to multi-task
• Team Worker, Good Attitude, Energetic
• Bilingual (Korean and English) preferred

Job Duties:

• Issue RMA (Return Material Authorization) Number for customers in North and Central America
• Analyze and forecast trends for all projected RMAs at direct and authorized service centers.
• Review and supplement necessary customer service-related inquiries via computerized systems.
• Forecast RMA trend of incoming LCM (Liquid Crystal Module) based on confirmed, received and closed status
• Monitor all customers' information and update necessary information via CCS (Customer Collaboration System)
• Resolve all miscellaneous issues stemming from RMA replacement and reimbursement
• Make DSC’s (Direct Service Center) repair charge invoice in ERP System or manually
• Communicate repair charges with customers towards the end of each and every month
• Process reimbursement(s) for field and process customers
• Upload Correspondence reports outlining all details regarding reimbursements
• Make weekly and monthly report for issue, repair charge, transportation cost
• Collaborate with other departments and management on RMA planning and status
• Comply with lean work methods and keep workspace in a clean and orderly manner
• Participate in inside and outside training to continue to develop necessary skills needed for the position.
• Find alternative solutions with guidance from management for visibility and direction
• Be proactive to identify and prevent potential problems or issues that may impact the team and customer
• Interact with colleagues to get directions on specific job duties/situations
• Comply with the company’s policy and procedures
• Perform other duties as assigned

Requirements:

• 0-1 years of quality assurance experience preferred
• Bachelor’s degree – Engineering and/or Business related field preferred
• Strong computer and application skill (Word, Excel, PowerPoint, Outlook)
• Team Worker, Good Attitude, Energetic
• Organized, detail oriented, and ability to multi task