Job Duties:

- Assist Grocery marketing team with new product development projects and category management including maintaining product master information system.
- Manage packaging design updates for the company products with internal and external graphic design agencies and packaging vendors.
- Manage communication with external regulatory and translation entities to ensure timely label compliance for products launching to Canada and Mexico.
- Assist category analysis to ensure the company product lines achieve sales and profitability targets via using SAP/BI system
- Assist development of sales materials, sample kits, and/or promotional events.
- Coordinate team meetings, assist with special projects and respond to requests from corporate HQ

Requirements:

- 1-2 years office work experience, marketing related preferred, but not essential
- Bachelor’s degree required,
- Bilingual (English/Korean)

Job Duties:

• Support for strategic business planning of each business division
• Assist in handling issues regarding new accounts, profit & loss, and all other administrative issues in overall business
• Work closely with HQ preparing and submitting various global business reports
• Prepare and manage monthly CEO report
• Assist to maintain company's infrastructure information
• Assist in developing and managing yearly business plan, budgets and collecting data
• Assist to analysis monthly P&L summary and expenses details
• Prepare and manage monthly estimated P&L by items, materials, and customers
• Follow up with various reports both internal and external requests
• Other duties assigned

Basic Qualifications:

• Bachelor’s degree & 3 years of directly related experience

Job Duties:

- Manage supply chain management activities for internal manufacturing including Master Production Scheduling (MPS), daily In/Output Control by sales order
- Coordinate communication/actions between sales and manufacturing/operation team.
- Work collaboratively with sales and operation teams during times of production allocation situation caused by supply disruption, supply constrained scenarios. Develop contingency plans to facilitate immediate action and clear communication to all supply chain.
- Assist process standardization, improvement and excellence to drive consistency, efficiency and productivity in the day to day operation.
- Work collaboratively with sales/marketing and production team to plan for new product launch, product transitions, special promotion and events.

Requirement/Qualification

- Minimum of a Bachelor’s degree is required.
- 0-2 years of experience in operations or related field (Supply Chain, Planning, Logistics, Project Management, Purchasing, Customer Support, Contract Management, Material Management) preferred but not required.
- Proficiency with Microsoft Office, including Microsoft Excel and PowerPoint applications is required. Previous SAP knowledge is preferred.
- Excellent communication skill required.

Job Duties:
• Assess repair processes by analyzing various KPI (key performance index) metrics, such as Repair TAT and Repair Yield Rate, and provide business intelligence to management for decision-making
• Organize and analyze repair data using general business software (Excel, etc.) to assess process efficiency, and provide appropriate corrective actions
• Monitor and verify incoming LCM (liquid crystal module) defects from customers, and compare with actual inspected defects
• Analyze and review NPI (new product information) upon new product releases, using internal documents/resources such as BOM (bill of materials) CAD files, and assess repair viability
• Analyze incoming RMA trends (by model, size, etc.) and provide feedback to management to maintain repair competitiveness
• Evaluate effectiveness of various repair best practices and quantify the improvement
• Provide ad hoc analysis upon request, regarding various RMA or repair trends
• Create standardized reports of repair performance (monthly, weekly, daily, etc.) by collecting, analyzing, and summarizing repair and RMA data
• Create SOP’s (Standard Operating Procedures) as well as work instructions
• Train SOP’s through OJT (On the Job Training) for technicians, and manage resulting training records
• Control part use, and oversee part DOA (Dead On Arrival), part recycle, and part overuse rate
• Verify defect match rate (between customer defect and actual verified defect)
• Control NC (non-conformities); check and improve on errors within the repair process
• Obtain and analyze DOA data from the customer
• Manage scrap/grade validation and improve scrap/grade rate
• Assist with troubleshooting the ERP / IT Systems
• Responsible for ISO audit / internal audit / manage CAR (corrective action report) / record and keep documents
• Participate in continued learning and skill building as required to support the business
• Perform other duties as assigned

Requirements:

• 0-4 years of repair or other technical experience preferred
• Bachelor’s degree in Business, Engineering, or related field
• Strong computer and application skill (Word, Excel, PowerPoint, Outlook)
• Organized, detail oriented, and ability to multi-task
• Team Worker, Good Attitude, Energetic
• Travel required (10%)

Job Duties:

• Issue RMA (Return Material Authorization) for customers in North and Latin America
• Analyze and forecast trends for all projected RMAs and inventory (part and products) at direct and authorized service centers.
• Review and supplement necessary customer service-related inquiries via ERP systems.
• Forecast RMA trend of incoming Liquid Crystal Module based on confirmed, received and closed statuses
• Monitor all customers' information and update necessary information via Customer Collaboration System
• Resolve all miscellaneous issues stemming from RMA replacement and reimbursement
• Make Direct Service Center repair charge invoices and communicate with customers
• Process reimbursement(s) for field and process customers
• Prepare weekly and monthly reports for RMA and inventory management
• Collaborate with other departments and management on RMA planning and status
• Procure fast-moving stock to keep optimal inventory levels
• Collaborate with HQ to process slow-moving stock to minimize turnover rate
• Manage and co-work with on-site technicians and operators with professional demeanor
• Maintain and observe office ergonomics by keeping workspace clean and orderly
• Participate in inside and outside training to continue to develop necessary skills for the position.
• Find alternative solutions with guidance from management for visibility and direction
• Proactively identify and prevent potential problems or issues that may impact the team and customer
• Interact with colleagues to get directions on specific job duties/situations
• Comply with company policy and procedures
• Perform other duties as assigned

Requirements:

• Bachelor’s degree in Business or Engineering related field
• Strong computer and application skill (Word, Excel, PowerPoint, Outlook)
• Organized, detail oriented, and able to multi-task
• Travel required (10%)