Job Duties:

• Manage training program and certification process for the company DAS to customers
• Manage technical supports to customers including response of customers' technical call
• Manage the quality of the company DAS products through summary, analysis and reporting for problems of the company DAS products periodically
• Develop plans and strategies for training program and tech support
• Suggest and define optimal Tech Support Team Structure
• Hire and develop members of Tech Support Team
• Manage customer expectations and contribute to a high level of customer satisfaction
• Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions

Requirements:

• Understanding of DAS and technologies such as LTE, CDMA and WCDMA
• Operational management experience preferably in tech support, Training program, DAS design and planning
• Excellent verbal and written communication skills
• Highly proficient in the use of Microsoft Office software.
• Ability to travel up to 50%
• Bilingual (English and Korean) preferred

Job Duties:

• Assist sales team
• Actively participate and develop new accounts, generate sales quotes, and handle customer inquiries to help service customers and grow business.
• Assist with the qualification of the opportunity (direct customers to appropriate resource based on size)
• Support DAS customers with your own technical knowledge on the company DAS products
• Work with customers to understand their Pipeline
• Work with the company Inventory Management team to forecast projects and day to day products.
• Provide superior customer service by delivering products and services to meet or exceed customer expectations.
• Build strong customer relationships, loyalty, and retention.
• Work effectively with others in A team based environment to accomplish organizational goals and to identify and resolve problems

Requirements:

• DAS experience Preferred
• Preferred having understanding of the DAS industry (FCC regulations, integrators, carriers and OEMs)
• Excellent verbal and written communication skills
• A confident and determined approach
• Resilience and the ability to cope with rejection
• Self-motivation and drive
• Bilingual (English and Korean) preferred

Job Duties:

The role works collaboratively with other functions of the organization, including sales, deployment, operations, and finance to ensure successful projects.
• Develop plans and strategies for developing business and achieving the company’s sales goals
• Create a culture of success and ongoing business and goal achievement
• Establish relationships with the wireless service providers, RF system integrators and RF contractors
• Establish relationships with the key distribution channels serving this industry in territory
• Provide feedback to marketing regarding competition and to product management regarding new business opportunities and help efforts to justify new investments
• Gain insight into customers' internal corporate initiatives and respond with suggestions for programs and tools to positively differentiate from the competition
• As leading DAS project manager,
- Leading DAS project with understanding for overall DAS project procedure
- Interact with sales, engineering, finance, legal, construction and operations to rapidly drive each project through acquisition, design, lease up, construction and acceptance
• Familiar with latest and upcoming trends in wireless communications, RF and DAS technology and strong knowledge of wireless communications industry
• Understanding of iBwave and related tools for DAS design and analysis
• Manage the sales teams, operations and resources to deliver profitable growth
• Define optimal sales force structure
• Hire and develop sales staff
• Define and oversee sales staff compensation and incentive programs that motivate the sales team to achieve their sales targets
• Define and coordinate sales training programs that enable staff to achieve their potential and support company sales objectives
• Manage customer expectations and contribute to a high level of customer satisfaction
• Define sales processes that drive desired sales outcomes and identify improvements where and when required
• Put in place infrastructure and systems to support the success of the sales function
• Provide detailed and accurate sales forecasting
• Compile information and data related to customer and prospect interactions
• Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions
• Work closely with the marketing function to establish successful support, channel and partner programs
• Manage key customer relationships and participate in closing strategic opportunities
• Travel for in-person meetings with customers and partners and to develop key relationships

Requirements:

• Extensive working knowledge of wireless service provider organizations
• Operational management experience preferably in Engineering, RF design and planning, Site Development and/or Operations and/or related sales experience
• Intricate knowledge of deployment activities and process for DAS networks
• Strong organizational skills with the ability to negotiate agreements and develop creative solutions

Job Duties:

• Generate DAS configuration file for the company DAS
• Lead design efforts for distributed antenna systems (DAS) and high density WiFi for large transit & public venues, hospitals and sport stadiums
• Work with clients, carriers and sub-contractors, solution engineers and deployment engineers to make recommendations on system design for distributed antenna systems (DAS). (Cellular and Emergency Responder Radio Communications Systems)
• Participate in site walks of venues to determine the design parameters and key performance metric which might influence the design.
• Plan and develop design in accordance with design standards and or local codes to ensure system quality and customer expectations and code compliance.
• Propose and present design solutions to the client and gain customer buy-in and acceptance.
• Build 3-dimensional models using iBwave design software and utilize data analysis tools for finalizing designs and recommendations.
• Serve as a resource to other designers and as a design resource to the national technology design team.
• High Density WiFi design and validation with Airmagnet software planner tools
• Develop CSI type specifications and construction drawings with detailed Bill of Materials
• Provide technical design subject-matter expertise during system implementation
• Attend and participate in project meetings (local and out-of-town)
• Coordination and integration of building technology systems with other intelligent building systems
• Design of Telecommunications structured cabling systems to support DAS and WiFi systems

Requirements:

• Possess a four-year degree or equivalent combination of education and related work experience in Telecommunications systems design.
• 2-3 years or more of Telecommunications and/or Wireless design experience with a combination of DAS and WiFi design.
• Working knowledge of RF propagation theory, link budgets, antennas, amplifiers and transmission lines.
• Understanding of cellular carrier systems and markets.
• Knowledge of latest life safety code compliance for ERRCS DAS and the implication on high rise and public facilities.
• Background in telecommunications design for various types and sizes of projects.
• Excellent verbal and written communication skills, with an emphasis on the ability to organize and present design information to clients.
• AutoCAD and/or Revit experience desired.
• Highly proficient in the use of Microsoft Office software.
• Experience in working directly with clients.
• Industry Certification is a plus although not required (iBwave Level 1-3, BICSI RCDD)
• Bilingual (English and Korean) plus

Job Duties:

• Arranging technical sales visits to various wireless operators and OEMs
• Developing long-term relationships with clients through managing and interpreting their requirements
• Calculating client quotations and administering client accounts
• Provide technical assistance via vast product knowledge
• Supporting marketing activities by attending trade shows and conferences
• Making technical presentations and demonstrating how a product meets client needs
• Liaising with other members of the sales team and other technical departments including R&D, Production and Quality, etc.

Requirements:

• Bilingual in English and Korean preferred
• Must be able to perform multi tasks and a team player
• Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel)
• Travel up to 50%