Duties:
• Daily operation of checking order status, communicating across departments (HQ, Sales team, production team, & technical team) to fulfill customer’s requests and provide solutions.
• Maintain up-to-date forecast from customers, analyze the forecast, and place order to the production team in weekly bases.
• Work closely with PC&L (Production Control & Logistics) to update status of shipment , advise production & shipping schedule to the customer.
• Work closely with freight forwarder in order to review US Customs compliance and track the shipment for on time delivery to the customers
• Process import / export document and arrange appropriate transport mode based on strict deadlines
• Update customer’s portal of packaging data, NAFTA (Certificate of Origin), etc. If customer requires
• Obtain documents related with sales orders and proof of delivery and send invoices to customers
• Monitor inbound & outbound schedule at the warehouse
• Conduct warehouse inventory audits and maintain inventory accuracy
• Handle bill document for customs clearance.
• Maintain accurate records of sales history.
• Report weekly sales recap to the management to reach the sales goal.
• Month-end closing procedures (Warehouse/Freight/Samples/Customs Related Invoices)
• Proceed customers’ claim invoices through the SAP based on QA Team’s decision
• Maintain the price chart up-to-date (Applying LTA on time as contracted)
• Other duties as assigned.

Requirements:
• Bachelor’s degree preferred
• Business operation, and/or logistics experience preferred.
• 3~5 years of work experience
• Computer literate (Word, Excel PowerPoint, Outlook) as well as familiarity with SAP
• Bilingual (English & Korean)
• Spanish plus

Duties:
1.External Quality Assurance
1) Customer Claim Response (Product, Product, Warranty): Corrective action, 8D/ Reporting of external Quality Cost, Customer Consultation Report
2) Supplier management: Suppliers evaluation (new, regular, including PU and processor Companies)/Suppliers Claim (Customer Occurrence, Reclaim) -Claims from suppliers and activities to prevent recurrence, etc.
2.Quality for new products
1) Approval of new products: PPAP and ISIR submission/Process Audit Response
2) Early product management: Inspection, Shipment Approval /Reliability test
3.Resident Employee Management
1) Resident Employee / Liaison: Travel expenses, labor costs, contract renewal, etc.
4. ILO
1) Import inspection of raw materials (sampling)
2) Shipmen Inspection (sampling)

Requirements:
• Advanced knowledge of Lean Manufacturing, Six Sigma, PPAP, APQP, MSA.
• Working knowledge of Statistical Process Control, ANOVA, Process Capability, Regression Analysis, Correlation, and Measurement System Analysis.
• Bachelor’s Degree from a recognized, accredited college or university is required.
• Bilingual (English and Korean) required
• Work experience in a TS-16949 Certified QMS is strongly desired.
• Experience in the implementation of a TS-16949 Quality Management System is strongly desired.
• ASQ Certified Quality Engineer, ASQ Certified Quality Auditor, ASQ Certified Reliability Engineer credentials strongly desired.

Duties:
Quality Assurance
• Draft quality assurance policies and procedures.
• Evaluate adequacy of quality assurance standards.
• Monitor risk management activities.
• Implement and verify 4M change management.
• Implement 3A/5S Activity System.

ISO 9001/IATF 16949/ISO 17025 - Quality Management System
• Review the implementation and efficiency of quality and inspection systems.
• Responsible for document management systems.
• Identify training needs and organize training to meet quality standards.
• Document internal audits and other quality assurance activities.
• Coordinate and support on-site audits conducted by external providers.
• Evaluate audit findings and implement appropriate corrective actions.
• Develop, recommend and monitor corrective and preventive actions.
• Analyze data to identify areas for improvement in the quality system.
• Investigate customer complaints and non-conformance issues.
• Assure ongoing compliance with quality and industry regulatory requirements.

Quality Control & Reporting
• Plan, conduct, monitor testing and inspection of materials & products to ensure finished product quality.
• Devise sampling procedures and directions for recording and reporting quality data.
• Collect and compile statistical quality data.
• Prepare reports to communicate outcomes of quality activities.
• Investigation internal and external quality issues by statistics tools for continues improvement.

Requirements:
• Bachelor’s Degree in Engineering (Prefer Industrial Engineering and chemical Engineering) preferred
• ASQ Certifications are a plus
• Korean / English bilingual

Duties:
• Develop plans for new HIMACS products (color, patterns) and establish new product launch strategies (manufactured products, OEM products).
• Track and evaluate the effectiveness of HIMACS new product launches to identify best practices and areas for optimization
• Perform in-depth analysis in new product sales performance to support strategic decision making
• Operate development systems and new product quality verification systems related to new product development.
• Handle administrative and data related support to ensure administrative accuracy and availability.
• Other duties as assigned

Requirements:
• Experience with product planning / development, as well as project management
• Experience in sales analysis
• Experience in product planning/development with Solid Sufaces/Quartz
• Bachelor’s degree in business administration / economics / industrial engineering
• 1-3 years of chemical and construction material industry experience is preferred but not required
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)

Role Description:
• Manage the creation, development, analysis, and research of new product designs and patterns for HIMACS, VIATERA, and TERACANTO.
• Research market and design trends, analyzing market trends and customer requirements, improving existing products, and collaborating with product managers and engineers.
• Generating color & pattern samples for product development and customer meetings
• Support marketing and sales team by providing marketing resources and concepts for new products and giving presentations internally and externally to promote new products.

Responsibilities:
• Research and analyze market and design trends through tradeshows, trend-forecasting services and trendspotting
• Take responsibility in the research and development of colors, materials, formulations, and processes.
• Conduct lab tests and mass production tests for new products and colors.
• New product selection and preparation for launch
• Introducing new products and develop customized colors (Recreational Vehicle and OEM)
• Conduct market trend analysis including but not limited to US (KBIS, Coverings, RV Show, Milan Furniture Fair, Verona Stone Fair)
• Trend research by channel and region by vising K&B dealers and fabricators for surveys
• Analyze competitor’s design and customer requirements.
• Gain the voice of the customer through focus studies, surveys, and customer visits
• Perform regularly competitor analysis on Surfaces Products
• Collaborate with HQ Design Center or external experts.
• Develop design strategies and concepts.
• Present design & trend proposal to customers at internal and external events
• Lead on outsourced designs by working with Surfaces Team (Product Management side), communicate effectively with overseas suppliers/ vendors, and review and evaluate lab samples and color matching.

Requirements:
• Experience in Solid Surfaces & Quartz Design
• Bachelor’s degree in textile, graphic, interior, industrial design or related field.
• 10 years’ experience.